Product Designer · UX/UI
I design products that make complex decisions feel more manageable. I use research, information architecture, and iterative prototyping to simplify complex workflows and connect design choices to real business goals.
Featured Work
Selected Projects
Every project started with a different challenge but the same question: What decision is the user trying to make, and what’s getting in the way?
Enterprise CRM
RelayOS
AI-assisted sales handoff platform that reduces deal loss at handoff by surfacing contextual signals at the right moment.
Role
Product Designer
User Research
Design Systems
Interaction Design
Prototyping
View Case Study
Sustainability Platform
Petit Duc
Website redesign for a circular-economy startup, establishing brand identity and reducing friction in supplier onboarding.
Role
UX/UI Designer
Brand Strategy
Information Architecture
Visual Design
Accessibility
View Case Study
SaaS Mobile
Salesforce Mobile
Explored how an AI assistant built into the Salesforce mobile app could turn a system of record into a real-time decision-support tool.
Role
Product Designer
User Flows
Wireframing
Usability Testing
Design System
View Case Study
Consumer Tech
Ambiently
Reimagined how a weather app could help people make informed health and wellness decisions based on local environmental factors.
Role
Product Designer
Exploration
Mobile design
consumer Tech
Dashboards
View Case Study
Capabilities
Skills & Expertise
R
Research
Interviews
Usability Testing
Affinity Mapping
Competitive Analysis
U
UX
Information Architecture
User Flows
Wireframes
Interaction Design
U
UI
Design Systems
Components
Prototyping
Accessibility
S
Strategy
Product Thinking
Systems Thinking
Prioritization
Stakeholder Alignment
Tools
Figma
FigJam
Claude
Stitch
ChatGPT
Framer
About
I came to product design through communications and brand strategy, which means I think about design as a language. One that should be precise, purposeful, and always in service of the user.
Today I specialize in enterprise SaaS, where the stakes are high, the workflows are complex, and great design can meaningfully reduce friction for thousands of people every single day.
Communications
Brand Strategy
Product Thinking
UX Design
Enterprise SaaS
About Me
Open to opportunities
I’m currently exploring new roles. If you’re working on something meaningful, I’d love to hear about it.
© 2026 · Michael Cowen · Product Designer